At the heart of Liverpool, our team at the Cotton Street Shelter sees firsthand the complex reality of homelessness and addiction. We witness the devastating impact that issues like gambling harm can have on individuals and families right here in our community. This is why our work and our editorial voice are dedicated to providing both immediate refuge and the knowledge needed for long-term recovery.
Our Core Mission in Liverpool
Our mission is to provide a safe harbour and practical support for vulnerable adults, addressing the root causes of homelessness, including gambling and addiction, with a focus on local partnerships and long-term recovery. We believe in tackling the issues that lead to crisis, not just managing the symptoms.
A Liverpool-Based Sanctuary
Located in Liverpool City Centre, our shelter is more than just a roof. It is a point of stability for those who have nowhere else to turn. We work closely with local services, from housing associations to health providers, to create a network of support anchored in our city.
Integrated Support for Root Causes
We understand that homelessness is rarely caused by one factor. Addiction, mental health challenges, and financial crisis are often intertwined. Our support services are designed to address these interconnected issues holistically, helping individuals to break the cycle and rebuild their lives.
Our Editorial Focus on Gambling Addiction
We provide informed, opinionated resources on gambling harm, including practical guides to GamStop and GamCare, to empower individuals and challenge the stigma surrounding addiction in the UK. Our editorial team is committed to cutting through misinformation.
A Voice for Change and Education
Through our content, we aim to educate and advocate. We challenge the normalisation of risky gambling and provide clear, actionable advice on responsible gambling in the UK. We believe that informed communities are stronger communities.
Practical Tools: GamStop & GamCare
Knowledge is power. That’s why our resources include detailed guides on key tools for gambling addiction help in the UK:
- GamStop: A free UK-wide self-exclusion scheme that blocks online gambling access.
- GamCare: A leading provider of information, advice, and support for anyone affected by gambling harms. Their National Gambling Helpline (0808 8020 133) is available 24/7.
- BeGambleAware: A key charity working to promote safer gambling and fund vital treatment services.
For those seeking GamCare Liverpool services, we can help connect you with local support pathways.
How Our Team Works on the Ground
We operate with a person-centred, non-judgmental approach, combining emergency shelter with specialist support to build trust and create personalised pathways out of crisis. Every individual’s journey is unique.
A Person-Centred, Trust-Based Approach
Our first priority is to build a relationship of trust. We listen without judgement, recognising the courage it takes to ask for help. This ethos guides everything from our frontline support to our editorial content.
From Crisis to Sustainable Recovery
Our support doesn’t end at the shelter door. We work with each person to develop a sustainable recovery plan, which may include access to specialist gambling recovery support, counselling, life skills training, and assistance securing stable accommodation.
We invite you to learn more about our work and join us in supporting a Liverpool where everyone has the chance to recover and rebuild.